We connect directly to the database of your online store, in order to take over the orders that should be shipped. We can do this irrespective of the shipment software* you use.
* If you do not have shipment software, we may help.
We automatically attach to the parcel all the documents required for shipment and delivery. For printing any type of document, we can use any artwork or template you wish.
In the case of returned orders, products are removed from package, checked, sorted and stored again.
Refunds involve, besides transferring money to customers, the recovery of products - if it is possible. Products in good condition are stored, while the faulty ones are discarded, according to the type of waste.
Regardless the shipping operator, we search for the lost parcels until the loss value is recovered.